Without wanting to make too bad a judgment on a different guitar, against the Reid Vaultback, a normal price industry guitar would seems as it were the handicraft of a ten-year old child. Extraordinary, unique, far away from any mainstream and artistically valuable. The Vaultback Halo of DAR is a masterpiece of contemporary lutherie – without ifs and buts. Its unbelievable value as a musical instrument competes with its artistic quality. I am honoured to have been allowed to play a guitar that differs so much from anything known and which leaves such an impression. Considering how rare these creations are, how innovative, refined and special, I want to predict that they will also play a prominent role in the future.

Grand Gtrs Magazine

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Can I ship my guitar to you for repair?

I am contacted regularly from all over the UK, and indeed the rest of the world, and asked if an instrument can be shipped to me for repair, and the answer is, yes.  But, it is at your own risk.  I would always recomend a personal visit, especially with instruments of high value, sentimental or monetary.  

Every instrument is unique, so it is best for you to fill-out a contact form with your enquiry and I will best advise how you can ship your instrument to Perth, Scotland, for repair.

One point that is synonymous with all instruments, though, is: your own personal instrument insurance cover is highly recomended for this service as few shipping companies offer sufficient cover, especially for what they regard in the small print to be "irreplaceable items".  This, I found out the hard way, means one-off instruments that can not be replaced because, for example, it is an instrument that a famous, deceased person played, or owned, or autographed, or one that has been made by a luthier who is no longer in business, or alive.   

If I send you images of my broken guitar, can you give me a price to fix it?

I'm afraid It is always impossible to give a costing for these sorts of repairs without seeing the instrument in person, so we'd have to make an appointment for you to come and show it to me so I can assess … Continue reading this FAQ

I have a guitar that needs a setup, can you do that for me?

That's no problem at all. I set up "all" guitars. However, I keep only a limited selection of strings, so if you have any special requirements then please let me know, or alternatively I'm more than happy … Continue reading this FAQ

Can I ship my guitar to you for repair?

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